Player Care

What is Player Care?

It’s embedding into the club environment to ensure players feel:

Valued
Heard
Supported
Ready to thrive

We provide practical, on-site support to address challenges including:

Relocation and settling-in
Banking, transport, and essential administration
Local orientation and integration
Family communication
Ongoing wellbeing check-ins
Liaison with club staff

"Active" support, not reactive problem-solving.

Working With Wives/Partners, Parents & Agents

Football is a team sport on the pitch, and off the pitch it should be too.

We recognise that a player’s wellbeing is influenced by the people around them, including:

Parents and carers
Player partners and spouses
Football agents and intermediaries

Strong partnerships with these key individuals ensure players are supported holistically.

Player partners & spouses: Supporting those closest to players creates a solid emotional foundation, particularly during relocation and transitional periods.

Parents and carers: Early engagement allows us to spot changes in wellbeing, provide reassurance, and maintain open communication.

Agents: We work with agents to align goals, clarify expectations, and safeguard player interests ethically and transparently.

By working with everyone in a player’s support network, we strengthen stability, integration, and performance.

Onboarding - Setting Players Up For Success

A strong onboarding process begins before a player arrives.

It helps:

Build trust early
Set expectations for communication and support
Profile player needs, preferences, and logistics
Reduce transition stress and cultural shock
Align support networks before day one

At PCSS, onboarding includes:

Pre-arrival discussions with players
Profiling and personalised planning
Early connection with key stakeholders

Players arrive confident, informed, and ready to integrate.

Offboarding – Supporting Transitions

Support doesn’t stop when a contract ends. Offboarding ensures:

Positive long-term relationships
Smooth transitions to new clubs or environments
Reflection on personal development
Families and agents are informed and prepared

Structured offboarding prevents uncertainty, reduces stress, and maintains wellbeing beyond the club.

Ways We Support Your Club

Investment & Accessibility

Retained Player Care Partner – ongoing integration within your club’s structure.
Short-Term Cover – maternity leave or staff absence, ensuring continuity.
Extension of Existing Teams – additional capacity to strengthen welfare support.
Consultation & Audit – independent review with practical recommendations.
Transition & Relocation Support – helping new signings settle quickly and confidently.

Investment & Accessibility

No two clubs or players are the same.

Support is scoped according to:

Level of involvement
Number of players
Duration of engagement
Location and travel
Club resources

We design proportionate, sustainable, and impactful support, making Player Care accessible across all levels of the game.

Player Care That Protects Performance

What is Player Care?

Working With Wives/Partners, Parents & Agents

Since starting full time football, Tracey has been someone I can always trust and turn to when I have any problems or worries regarding football, or anything going on in my personal life. I know many players who have worked with her feel the exact same and the biggest compliment someone can get

Onboarding - Setting Players Up For Success

Offboarding – Supporting Transitions

Ways We Support Your Club

Investment & Accessibility

Investment & Accessibility

Investment & Accessibility

Investment & Accessibility

Investment & Accessibility

Need some more information?

Player Care That Protects Performance

What is Player Care?

Working With Wives/Partners, Parents & Agents

Since starting full time football, Tracey has been someone I can always trust and turn to when I have any problems or worries regarding football, or anything going on in my personal life. I know many players who have worked with her feel the exact same and the biggest compliment someone can get

Onboarding - Setting Players Up For Success

Offboarding – Supporting Transitions

Ways We Support Your Club

Investment & Accessibility

Investment & Accessibility

Investment & Accessibility

Investment & Accessibility

Investment & Accessibility

Need some more information?

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